Here is my latest post, published on the Harvard Business Review website.
If your team deals with important issues and team members have strong views on those issues, you can end up in a deadlock. When that happens, people dig into their own preferred solutions, operating from a unilateral control mindset where everyone believes that he or she understands the situation and is right, and that those who disagree just don’t understand the situation and are wrong. When all team members are thinking and acting this way, it creates a vicious reinforcing cycle. The more people try to prevail, the more people stand their ground, and the less likely it is that the team will ultimately resolve anything.
Originally published July 2015