Issues We Help With

Helping you get results will often involve more than just one of our core services. We frequently address your issues by blending our four services: facilitation, training, coaching and consulting. Sometimes we work with organizations, sometimes with a group and sometimes with individuals. Many of our clients recognize themselves here, do you?

Leadership Development
Much of our organizational work is in this area. With the best of intentions, our clients sometimes lead in a way that creates compliance, not commitment. They sometimes work with others in a way that makes it less likely that they'll contribute their very best. And sometimes, they end up spending too much time getting "in the middle" of issues between their employees, which keeps them from focusing on growth and success. If key people in your organization have a strong interest in developing leaders so that your organization can achieve greater success, then we may be a helpful partner to you. After working with us, people in your organization will lead in a way that:

• Spurs creativity
• Increases the quality of decision making
• Increases commitment to those decisions
• Reduces time for effective implementation
• Increases the quality of work life
• Increases your organization's ability to adapt to change

Click here to learn more about how we have helped our clients develop their leaders, and what this might look like for you and your organization.

Facilitator Cadre Development
We often serve internal groups that provide facilitation services to teams. Sometimes their organization doesn't understand the potential value of their services, and/or this group wants to get better results. Or their organization might not have such an internal group, and they see a need to develop one.

In any case, after working with us, your organization's facilitator cadre will become a powerful agent for positive change in your organization – change that executives and other key stakeholders value.

Click here to learn more about how we have done this work with our clients, and what it might look like for you and your organization.

Train the Trainer
Sometimes our clients want to build their own capability to train their employees in our approach. They usually want to do this because they want to reduce their dependency on our help to solve their own problems, and they also want to achieve large-scale behavior change in a cost effective way.

After working with us in this area, you and your colleagues can expect to coach others on our approach effectively; you'll become more effective trainers, facilitators and leaders, and you'll become certified to teach our workshops without our involvement.

Click here to learn more about how we have done this work with our clients, and what it might look like for you and your organization.

Performance Appraisal Work
Sometimes our clients' organization or group isn't satisfied with its performance appraisal process – they may be using a 360 model for feedback, they may not be, but they are collecting feedback anonymously. Though they see some distinct benefits in their feedback process, it sometimes creates significant problems, and they question whether it helps people make sustained changes.

After working with us on your performance appraisal process, you can expect:

• Participants will get more specific, honest feedback from their peers, managers and direct reports.
• Participants will respond more productively when they address difficult feedback.
• An organization where feedback of all kinds is shared more regularly and directly with the people involved.
• Sustained increases in work performance on issues that many thought would never get addressed.
• A more satisfying working environment for those who use the process.

Click here to learn more about how we have done this work with our clients, and what it might look like for you and your organization.

Group Development
Some of our clients are in a group that is determined to achieve its goals and is also interested in building its capacity to work more effectively in the future. If we work with your group, to help it achieve its goals, we will:

Give you feedback on your performance as a group and make suggestions for increasing the quality of your interactions.
Offer you timely, targeted training to increase your ability to work effectively together and improve your group's performance.
Over time, you'll become less and less dependent on us as experts on group effectiveness, and become more and more effective on your own.

Click here to learn more about how we have done this work with our clients, and what it might look like for you and your group.

Learning Solutions for Individuals

Our individual clients are consulting, facilitation or coaching professionals at all levels of experience. They are either looking to hone their craft or build a solid foundation for a successful career. We offer you a combination of training, coaching and learning aids that will help you achieve your goals quickly – you can also expect to expand your effectiveness in ways you hadn't imagined possible.

Many of our individual clients find that that they can best apply the Skilled Facilitator approach with ongoing support from us. We offer ways to refresh and continue your learning long term, as well as a way to keep in touch with a like-minded network of colleagues.

Click here to learn more about how we have done this work with our clients, and what it might look like for you.

Thinking we might be a helpful partner to you, your group, your organization or community? Go to any one of the "Our Clients" pages to see if you are the type of client we have the most success with.