Mutual Learning = Results
You get unstuck by learning and applying the Mutual Learning approach: it’s like an operating system for how you work together.
The work happens on two levels: you resolve a tough challenge you are working on now while you upgrade your operating system.
Your team becomes more effective at resolving all your challenges – now and in the future.
Diagnosis
Is your team achieving the results you need? An Initial Diagnosis gives your group a chance to:
- Understand what’s getting and keeping you stuck
- Experience the Mutual Learning approach while applying it to one of your toughest issues
- Decide if the Mutual Learning approach can help you get unstuck and be more effective.
Consulting
To get the results you need, multiple aspects of your team and organization need to work together. You may need to change performance management practices, roles and responsibilities, or other policies. Our consulting helps you design the structures and processes needed to support Mutual Learning and to avoid pitfalls that cause many change efforts to fail.
Training
Some training gives you specific tools, but no way to understand how to apply those tools outside of canned workshop scenarios or scripted situations. Other training gives you theory but never answers your question, “exactly what do I do?” Our training is different: we give you the tools and the principles behind them so you can apply them in your real situations – in the workshop and back at work.
Facilitation
Facilitation provides real-time guidance to teams and groups while applying the Mutual Learning approach to their pressing business challenges.
Your consultant will help you to see how your collective mindset and behavior may get your team stuck – in ways that may not be apparent to individuals within the group.
Measurements
Quantifying your results is an essential part of our work. Measurements ensure that we focus on achieving the results you need.
What do you want to accomplish? Improve efficiencies that result in cost savings? Increase innovation? Retain mission-critical talent? Maximize your return on acquisition investment? The impact of our work correlates with millions of dollars in bottom line performance.
Coaching
Coaching provides you with one-on-one guidance to accelerate your results as you apply the Mutual Learning approach
Your coach is your partner and sounding board as you look at your mindset and behavior to make the changes that will enable you and your team to be more effective.
To create your desired results, we design with you the right combination of services shown in the diagram above.
Scroll over each element to learn more.
Diagnosis is a one-day in-person session followed by a virtual meeting to review findings and recommendations. Here’s what you can expect:
- Greater insight into how your team gets stuck. We’ll focus on a key problem your organization is confronting and the way you work to tackle it. You’ll better understand where you have alignment and where you have differing views.
- We explain and model an approach to group effectiveness that will enable you to get to the heart of your most important challenges and opportunities. We’ll show you how the way you think – your mindset – influences the way you work with others. You’ll get new clarity about what’s really going on in your team and how to improve it.
- Through this short engagement, you’ll make an informed choice: does your team need to make essential changes in mindset, behaviors and structures to get the results your organization needs? Are all of you ready and committed to move forward?
Through consulting you will:
- Identify the processes and structures that are affecting your team’s performance.
- Determine if the way you run your business is actually contributing to getting you stuck by reducing accountability, transparency, curiosity, informed choice and compassion.
- Design changes to existing structures and processes to ensure they do not undermine your desired results or identify ways to work with the ones you cannot change.
Through the Mutual Learning approach training you will:
- Learn how to develop a Mutual Learning mindset that serves as your team’s operating system.
- Identify ineffective actions and shift into effective mindset and behavior.
- Practice the Mutual Learning approach using your own real work challenges that need to be resolved.
- Practice giving specific feedback to your team members.
- Get immediate, individual feedback on your use of the Mutual Learning approach and observe experts modeling it for you.
Through facilitation your team will:
- Partner with an experienced practitioner who will model the use of the Mutual Learning approach.
- Become skillful at recognizing when and how you’re getting stuck so that you can improve how you work together.
- Resolve long-standing challenges where your team gets stuck.
- Shift your mindset and improve skills to solve the future challenges.
Through measurements we will:
- Jointly identify the specific business results we will help you achieve and create mutual accountability for reaching them.
- Use RSA’s Team Effectiveness Survey to understand your team’s mindset and behavior and see how they change as you apply the Mutual Learning approach to your business.
- Understand the impact of your mindset and behavior on your results. You’ll get a comprehensive picture that shows you where your team is making progress and any course corrections that need to be made to achieve your goals.
- Measure results before, during, and after the completion of the project so you know exactly how much you’ve achieved.
Through coaching you will:
- Be more skillful when facing challenging meetings and discussions so you can get to the heart of difficult issues.
- Achieve a level of insight and growth that allows you to use your Mutual Learning skills in a wide range of situations to resolve problems, reach effective decisions and act on them.
- Design ways to track your personal and team progress toward measurable results.
